Privacy Policy

1. Introduction

ThePipCollective ("we," "our," "us") is committed to protecting the privacy of individuals. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

2. Collection of Personal Information

We collect personal information directly from individuals through our online trading subscription services and other interactions. The types of personal information we collect include:

  • Full name
  • Email address
  • Payment details
  • Information relating to your dealings or enquiries with us
3. Types of Information Collected
Personal Information:

Personal information is information that identifies an individual. The types of personal information we collect include:

  • Full name
  • Email address
  • Payment details (credit, debit information)
  • Information relating to your dealings with us
Non-Personal Information:

Non-personal information is data that does not identify an individual. This includes:

  • Browser type
  • IP address
  • URL of previous websites visited
4. Collection Methods

We collect personal information in several ways, including:

  • Directly from you when you subscribe to our services
  • When you contact us with enquiries
  • From third parties to protect against potential fraud (e.g., verification services)
  • From publicly available sources
5. Use of Personal Information

We use personal information to:

  • Provide and manage your subscription to our services
  • Communicate with users regarding their subscription
  • Facilitate the delivery of services
  • Provide customer support services
  • Improve and manage our services
  • Conduct direct marketing
6. Disclosure of Personal Information

We disclose personal information to:

  • Service providers and contractors who perform functions on our behalf
  • Regulatory authorities as required by law
  • Potential buyers in the event of a business sale

We ensure that third parties handle your personal information securely and comply with the relevant data protection laws.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our security measures include:

  • Secure access controls to data
  • Encryption of data during transmission
  • Regular security audits and assessments
8. User Rights

Users have the right to access and correct their personal information. To exercise these rights, users can contact us at support@thepipcollective.com

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ThePipCollective
support@thepipcollective.com
11. Information Collected from Third Parties

We may collect personal information about you from third parties. If your consent to such collection is required by law, we will first obtain your consent. This may include verification services to protect against potential fraud.

12. Marketing Communications

We may use and disclose your personal information to send you information about our products or services, as well as information that may be of interest to you. If you do not wish to receive these communications, you can opt-out by following the unsubscribe instructions included in the relevant communication or by contacting us directly.

13. Information Security

ThePipCollective is committed to the highest standards of information security. We use computer safeguards, such as firewalls and data encryption, and enforce physical access controls to our buildings and files. Access to personal information is authorized only for specific employees who need it to fulfill their job responsibilities.

14. Data Breach Notification

In the event of any loss, unauthorized access, or disclosure of your personal information that has or is likely to result in serious harm, we will investigate and notify you and the Information Commissioner's Office (ICO) as soon as practicable.

15. Minors

Our services are designed for use by individuals of legal trading age. We do not knowingly collect personal information from minors. If we discover that we have received personal information from a minor, we will promptly delete it

16. Acceptance of Policy

By using our services, you accept the terms and conditions of this Privacy Policy. We reserve the right to modify this policy at any time. Your continued use of our services after such changes will constitute your acceptance of those changes.

17. Complaints Regarding Breaches of Privacy

If you believe that your privacy has been compromised, please contact us. We will make every effort to resolve your complaint internally. If we do not resolve your complaint to your satisfaction, you may lodge a complaint with the Information Commissioner's Office (ICO)