Terms & Conditions

Overview

Please take the time to carefully read and understand these Terms and Conditions before proceeding.

By accessing our products or using our services, you agree to comply with these terms. If you disagree with any part of these terms, please do not proceed.

This website, www.thepipcollective.com, is operated by ThePipCollective Ltd (the “Company”). The Company provides this website, including all information, tools, and services available, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here

Using our site and/or purchasing from us constitutes your engagement in our “Service” and signifies your agreement to these terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Servic

The Services are intended only for persons over the age of 18 residing in countries where the Services are available. By registering on the website, you confirm that you are over 18 years of age. If you are under 18 years of age, you may not use the Services. By using the Services, you agree to access these Services only from countries where they are legally available. You acknowledge that your access to and use of the Services may be restricted or prohibited by law in certain countries, and you agree to access and use the Services only in accordance with applicable laws

Any new features or tools added to the website will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to ThePipCollective website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

NONE OF THE SERVICES PROVIDED BY THEPIPCOLLECTIVE LTD SHOULD BE CONSIDERED INVESTMENT SERVICES UNDER APPLICABLE LAWS. THESE SERVICES DO NOT CONSTITUTE INVESTMENT ADVICE OR RECOMMENDATIONS. EMPLOYEES, STAFF, AND REPRESENTATIVES OF THEPIPCOLLECTIVE LTD ARE NOT AUTHORIZED TO OFFER INVESTMENT ADVICE OR RECOMMENDATIONS. ANY INFORMATION OR STATEMENTS FROM OUR EMPLOYEES, STAFF, OR REPRESENTATIVES THAT MAY BE INTERPRETED AS INVESTMENT ADVICE OR RECOMMENDATIONS ARE EXPRESSLY DISCLAIMED BY THEPIPCOLLECTIVE, AND THE COMPANY WILL NOT BE HELD RESPONSIBLE FOR THEM.

We may allow third parties to access our website to troubleshoot and/or maintain website, database, or infrastructure-related issues. This access is monitored and removed once the work is completed.

The registration fees are paid for allowing you to access ThePipCollective platform, products, and services. The Customer is not entitled to a refund of the “monthly”, “6 monthly” or “12 monthly” subscription fees.

Section 1 | Online Registration Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you are the age of majority, you also confirm that you have given consent for any of your minor dependents to use this site..

You may not use our services for any illegal or unauthorized purposes. Additionally, you must not violate any laws in your jurisdiction while using the Service, including but not limited to copyright laws

Any breach or violation of these Terms will result in the immediate termination of your Services.

Section 2 | General Conditions

ThePipCollective Ltd reserves the right to refuse service to anyone, for any reason, at any time. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) modifications to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 | Accuracy, Completeness, and Timeliness of Information

ThePipCollective Ltd endeavors to provide accurate information. However, some content is supplied by third parties, and we are not responsible for any inaccuracies, incompleteness, or outdated information on this site. The content provided is for general informational purposes only and should not be the sole basis for making decisions. It is crucial to consult primary, more accurate, comprehensive, or timely sources of information before making decisions. Any reliance on the material on this site is at your own risk. To reduce your risk, feel free to email your questions to support@thepipcollective.com

This site may include historical information, which is provided solely for reference and may not be current. We reserve the right to change the contents of this site at any time, without obligation to update any information. It is your responsibility to monitor changes to our site

Section 4 | Modifications to the Service and Prices

Prices for our products are subject to change without notice.

ThePipCollective Ltd reserves the right to alter or terminate the Service (or any portion or content within it) at any moment without prior notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 | Products or Services (if applicable)

ThePipCollective Ltd reserves the right, without obligation, to restrict the sale of our products or services to any individual, geographic area, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited. We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 | Accuracy of Billing and Account Information

ThePipCollective Ltd reserves the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed using the same customer account, credit card, and/or billing or shipping address. If we modify or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided when the order was made. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or unauthorized distributors.

You agree to provide current, complete, and accurate purchase information for all transactions made with ThePipCollective Ltd. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, to ensure we can complete your transactions and contact you as necessary.

Section 7 | Optional Tools

We may provide you with access to third-party tools that we do not monitor, control, or have any input over. You acknowledge and agree that we offer access to these tools on an "as is" and "as available" basis, without any warranties, representations, or conditions of any kind, and without any endorsement. We shall not be liable for any issues arising from or related to your use of optional third-party tools.

Your use of optional tools offered by us is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms on which these tools are provided by the relevant third-party provider(s). In the future, we may also offer new services and/or features through the website, including the release of new tools and resources

These new features and/or services will also be subject to these Terms of Service

Section 8 | Third-party Links

Certain content, products, and services available through our Service may include materials from third parties. Links to third-party websites on this site may direct you to websites that are not affiliated with us. We do not take responsibility for evaluating the content or accuracy of these sites and disclaim any liability for third-party materials or websites, as well as for any other materials, products, or services offered by third parties. We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please review the third party's policies and practices carefully and ensure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

Section 9 | User Comments, Feedback, and Other Submissions

If you submit specific materials at our request or voluntarily provide creative ideas, suggestions, proposals, plans, or other content (collectively, 'comments'), whether online, via email, postal mail, or otherwise, you agree that we may, without restriction, edit, copy, publish, distribute, translate, and use these comments in any medium. We are not obligated to (1) keep any comments confidential; (2) compensate you for any comments; or (3) respond to any comments.

We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms of Service

You agree that your comments will not infringe on the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your comments will not contain libelous, unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties about the origin of any comments.

You are solely responsible for the accuracy of your comments. We take no responsibility and assume no liability for any comments posted by you or any third party

Section 10 | Personal Information

The submission of your personal information through this website is governed by our Privacy Policy

Section 11 | Errors, Inaccuracies, and Omissions

Occasionally, our site or the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be interpreted as indicating that all information has been modified or updated.

Section 12 | Prohibited Uses

In addition to other prohibitions outlined in the Terms of Service, you are forbidden from using the site or its content for the following purposes: (a) any unlawful activities; (b) soliciting others to engage in unlawful acts; (c) violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) infringing upon or violating our intellectual property rights or the intellectual property rights of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other type of malicious code that could affect the functionality or operation of the Service, any related website, other websites, or the Internet; (h) collecting or tracking the personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purposes; or (k) interfering with or circumventing the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your access to the Service or any related website if you violate any of the prohibited uses.

Section 13 | Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We also do not guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may occasionally remove the service for indefinite periods or cancel the service at any time without notice. Your use of, or inability to use, the service is at your own risk. The service and all products and services provided through it are supplied 'as is' and 'as available,' without any representations, warranties, or conditions of any kind, either express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, unless explicitly stated by us.

In no event shall ThePipCollective Ltd, or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise. These arise from your use of the service or any products procured through the service, or any other claim related to your use of the service or any product. This includes any errors or omissions in any content, or any loss or damage of any kind incurred from using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so in those states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Section 14 | Indemnification

You agree to indemnify, defend, and hold harmless ThePipCollective Ltd, including its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service, the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Forex trading, in particular, involves a substantial risk of loss and may not be suitable for all investors. You should never trade with borrowed money or funds you cannot afford to lose.

Any opinions, chats, messages, news, research, analyses, prices, or other information provided on our website are for general market information, educational, and entertainment purposes only. They do not constitute investment advice.

ThePipCollective Ltd does not accept liability for any loss or damage, including loss of profit, arising directly or indirectly from the use of or reliance on such information. Opinions and market data may change without notice, and past performance is not indicative of future results

Section 15 | Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the maximum extent allowed by applicable law. The unenforceable portion will be considered severed from these Terms of Service, and this will not impact the validity and enforceability of the remaining provisions.

Section 16 | Termination

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes. These Terms of Service remain effective unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may accordingly deny you access to our Services(or any part thereof).

Breach of Terms Of Service

Without prejudice to our other rights under these Terms of Service, if you breach these terms in any way, or if we reasonably suspect that you have breached these terms, we may take the following actions:

  • Send you one or more formal warnings.
  • Temporarily suspend your access to our services.
  • Permanently prohibit you from accessing our services.
  • Block computers using your IP address from accessing our website.
  • Contact your internet service provider to request they block your access to our website
  • Commence legal action against you for breach of contract or other applicable laws.
  • Suspend or delete your account on our website or services.

If we suspend or prohibit your access to our website or services, you must not attempt to circumvent such actions, including creating and/or using a different account.

Minimum Commitment Period

1.1 Monthly Subscription: As part of your monthly subscription with ThePipCollective, you agree to the following minimum commitment period requirements:

  • Minimum Deposit Requirement: You must sign up and deposit a minimum of $1,000 USD into a live trading account with one of our affiliated brokers before you will be granted member’s access
  • Trading Activity Requirement: You are required to actively trade the deposited trading account within the first 30 days of your subscription
  • Failure to Comply: If you fail to meet either the minimum deposit or trading activity requirements within the specified timeframe, ThePipCollective reserves the right to terminate your monthly subscription and remove you from all associated services without further notice.
  • Eligibility: If you already have an account with the associated brokers, you do not qualify for the monthly subscription.

1.2 Six-Month Subscription: If you opt for the six (6) monthly subscription to ThePipCollective, you agree to a minimum commitment period of six (6) calendar months. During this time, you are obligated to maintain your subscription and cannot cancel prior to the end of the commitment period..

1.3 Annual Subscription: If you opt for the annual subscription to ThePipCollective, you agree to a minimum commitment period of twelve (12) calendar months. During this time, you are obligated to maintain your subscription and cannot cancel prior to the end of the commitment period.

Section 17 | Dispute Policy

Disputing an order payment has a negative financial impact on the company and damages our reputation with the Payment Gateway/Processor. Therefore, ThePipCollective Ltd will ban customers who dispute their payments (directly involved in the dispute/associated with the same order number). We will not entertain any requests to unban the account(s).

Users involved in a disputed transaction, where there has been no fault on our part, will no longer be eligible for any further products or services from ThePipCollective Ltd.

This policy is designed to protect ThePipCollective Ltd from financial harm and to ensure the long-term viability of our brand.

Section 18 | Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or concerning the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 19 | Governing Law

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of your legal jurisdiction.

ThePipCollective Ltd (the “Company”) is incorporated under the laws of the United Kingdom (UK). By using our services, you agree that your relationship with the Company will be governed by UK laws as they apply to our operations.

If you have any questions regarding your obligations under these Terms of Service or under UK law, we encourage you to consult legal counsel.

Section 20 | Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service after any changes are posted constitutes your acceptance of those changes.

Section 21 - Cancellation & Refund Policy

Automatic Subscription Renewals

By default, the customer's subscription will automatically renew at the end of each subscription term. If the auto-renewal payment fails, a seven-day grace period will be provided for the customer to update their payment information. During this grace period, the customer will continue to have member access

If the payment is not made by the end of the seven-day grace period, the customer's member access will be terminated.

Cancellations

Customers can cancel their subscription at any time, provided they have met the minimum commitment period as outlined in Section 16 (1.1), (1.2) and (1.3). Upon submitting their cancellation, customers will receive an email confirmation at the email address they used to sign up. They will retain full member access until the end of their billing period/cycle and will not be charged again.

All cancellations must be completed by the customer via ThePipCollective Web Application. No refunds will be issued for any period between the cancellation date and the end of the subscription. Once the customer’s subscription period ends, member access will be terminated.

Refunds

All purchases with ThePipCollective Ltd are non-refundable. Customers will retain member access to the product or service for the entire subscription period, even if they cancel. ThePipCollective Ltd does not offer partial refunds if the customer fails to cancel their subscription before the automatic renewal date.

In the event of a legal dispute, all active subscriptions of the individual will be terminated, and the customer will be barred from accessing future services, as outlined in Section 17 of our Terms of Service

If a customer is found to be underage by ThePipCollective Ltd standards (under 18), their subscription will be canceled and refunded immediately.

ThePipCollective Ltd does not provide services to individuals with a criminal record or those involved in adverse media. Subscriptions of such individuals will be refunded to minimize the company’s risk exposure and protect against adversity.

ThePipCollective Ltd maintains a neutral stance on political activity and will not provide services to individuals with any recorded political involvement.

Subscriptions purchased with a stolen credit card will be refunded upon discovery

Section 22 – 30 Day Money-Back Guarantee

Guarantee Scope and Eligibility

This 30-day money-back guarantee (“Guarantee”) applies to the ThePipCollector EA product (“Product”). To be eligible for this Guarantee, Customers (“Customers”) must strictly adhere to the following conditions:

1. Use of Provided Setfiles: Customers must use only the setfiles provided by us upon subscription. These setfiles are integral to the effective operation of the Product.

2. Adherence to Process: Customers must follow the specific process laid out upon subscribing. This process is designed to ensure optimal setup and operation of the Product

3. Trade Live Broker Account: Customers must trade their live broker account they opened within the first 30 days of joining

4. Eligibility Period: This Guarantee is only valid within the first 30 days of subscribing. After this period, the Guarantee is no longer valid.

Guarantee Activation

To activate this Guarantee, Customers must:

1. Setup a Demo Account: Customers are required to set up an ICMarketsEU-Demo trading account (“Demo Account”) to use with the Product.

2. Log Demo Account Credentials: Customers must log their Demo Account credentials via a designated typeform provided by us. This process serves as the official start of the 30-day period for the Guarantee.

Guarantee Claim and Refund

1. Loss Condition: If at the end of the 30-day period, the Demo Account reflects a net loss, the Customer is eligible to claim a refund.

2. Claim Period: Eligible Customers have 7 days post the 30-day period to submit their claim for a refund.

3. Refund Processing: Upon verification of the claim and adherence to all conditions herein, the Customer will receive a full refund of the purchase price of the Product (the monthly subscription fee).

Exclusions

This Guarantee does not apply if:

1. The Customer fails to follow the provided setup process and use the provided setfiles.

2. The Customer does not log their Demo Account credentials within the specified timeframe.

3. Losses in the Demo Account are due to factors outside the control of the Product, including but not limited to market volatility, technology (including a VPS), the trader manually intervening or platform issues.

General Terms

1. This Guarantee is non-transferable and applies only to the original purchaser of the Product.

2. The Guarantee is only valid for purchases made directly from ThePipCollective.

3. This Guarantee is subject to change without notice, and ThePipCollective reserves the right to modify or discontinue it at any time.

Section 23 – Contact Information

By joining ThePipCollective Ltd, you acknowledge you have read, understand, and accept these Terms and Conditions.

Questions about the Terms of Service should be sent to us at support@thepipcollective.com